Waste Management Tips & Updates | Step Up Disposals Blog

Waste Management Customer Service

It’s no secret that waste management is vitally important to the health of a community. Not only does waste recycling help reduce the amount of waste that goes into landfills, but it also creates much-needed jobs in the community. Waste management is

Trash Collector Near Me

When it comes to keeping your community clean, one of the most important aspects is trash collection. This type of waste management refers to the process of removing waste products and garbage from residences and businesses. Trash collection is necessary

Best Way To Collect Trash

In order to keep a community clean and healthy, it is important to have the best way to collect trash. This means having a system in place where everyone knows how and when to put their trash out for collection.

The Best Garbage Pick Up Service For Northern Colorado Residences Since 2015!

The best way to keep your yard and household clean and tidy is by using our trash collection service and recycling collection service hand-in-hand. This means that you won’t have to worry about having excess trash each week thanks to

Garbage Collecting

In every community, garbage collecting services are important for keeping the environment clean and healthy. These services help to collect garbage and waste from residential and commercial areas so that it can be properly disposed of. By having these services

An Austrian P.

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John F.

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Step Up is one of the best locally owned businesses I've ever dealt with. The owners and their team always go above and beyond to do whatever is in their means to help you out. This company has saved me numerous times when other competitors couldn't help or wouldn't help! I highly recommend Step Up Disposals for your local roll-off and trash pickup services if you live in and around the Loveland area!

Dan L

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Great decision to switch to Step Up Disposals! We recently switched from the "big" waste disposal company to Step Up and couldn't be happier. About 50% of the time, the old company delayed our pick-up 1 day or sometimes missed it altogether. Switching was super easy and the price is actually lower. The owner, Dina, called me directly to answer all my questions. This is a local (Loveland) company; a refreshing change from the huge corporation and impersonal switchboard operation of our former waste service.

Don S.

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I just set them up for my new business and they have great customer service. Has been very helpful

Hannah M.

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Great price, consistent service, no surprise fees.

Wendi

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100% a 5 star!!!

Todd S.

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Michele P.

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Great service and great prices.

Tim L.

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Absolutely, the best always on time communicates well always does a great job! Thank you so much.We will definitely keep using you.

Fay S.

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Loretta F.

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Gresr service

Nicole P.

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We have been using Step Up for about a year. The service is great, drivers and staff are friendly. We switched from Republic and will never go back.

Cindy R.

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Our HOA switched to Step Up just about a year ago. The transition was made very easily. The service and pricing has been top notch. We’ve had zero complaints about their service from the homeowners. Would highly recommend.

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I'm sticking with Step-Up even though the City of Fort Collins thought it would be a good idea to contract with Republic, who is of course majority-owned by BlackRock, Vanguard, and State Street, and start charging an extortion fee of $11.10 if you opt-out of service with them. If you're against big corporations and you didn't opt out you're kind of a hypocrite. If you average it throughout the year, even with the extortion fee, I'm still saving $4 per month by using Step-Up and I get to actually speak with a real person on the phone, I get a trash service that doesn't leave my bins tipped over after they spill half the debris on the roadway, billing is a breeze, and I'm not sending money out-of-state into the pockets of billionaires. If you "support local business" then use a local service. If you continue with Republic don't be surprised when your service starts to become subpar, which it already was, which is why no one used them until they bought out Gallegos and paid off local politicians to mandate their service. Shame on Colorado Legislators for passing such a ridiculous law, shame on the Fort Collins Commissioners and Council members for enforcing it, and props to Step-Up for offering great service at a cheaper price. You can save another $33.30 by waiting until 11:59pm on September 30th to opt-out, if not they'll start billing you right away.

Erika G.

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Fantastic prices and trash service! Highly recommend them!

Dallas S.

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Awesome people awesome service!

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Starting service was easy and seamless. I received my containers within a day and service information and a calendar with the collection dates via email. They haven't missed a day. When I first started using the service, I emailed their office with a question. Beth responded to me within a few hours. I recently had a question, and again, my question was answered within a few hours. Their collection service is fantastic, and the cost is less, even with recycling, a service we were unable to get before. Contacting our old trash service was an exercise in futility. Step Up Disposals is just a great company to work with. And a local company. I think I've covered everything, but if I haven't, whatever the question, the answer is the same: great company.

Robert V.

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Good prices, no contracts that trap you forever, great service ! If you have an option to have STEP UP DISPOSALS service your business or residence and you are still with WM or Republic - you are loosing a lot.

C S.

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Step Up is a wonderful company. They delivered my cans when they said they would and always on time picking up trash and recycle. The communication is outstanding! They send email updates and let you know what's going on with your account. If I email them with a question they email me right back. If I call they actually pick up the phone! I would recommend them to everyone! I am new to Colorado and was overwhelmed with the choices to pick a waste disposal company. I did my research and picked the one with the best reviews....Step Up! I hope my review helps someone else make the right decision.

greg B.

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Very good experience and I will definitely use again when needed and recommend to friends and family

Amanda F.

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We have used Jeff and his team for a couple years now and they have been amazing! They are very honest, kind, and do a great service! We have used all the services they provide and we can count on them! I would highly recommend them.

Mandie D.

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Great friendly customer service! Fast delivery and pick up! Clean dumpster! Great value! Perfect size! Got the job done! Would recommend them to anyone I know!

Dale M.

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Wow !! What a great company to work with, Super customer service and Very responsive to my needs, They dropped off the dumpsters (3) when they said they would and picked them when I needed them to be removed. Customer Service is alive and well at this company.

Brandyn D.

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I generally don’t ever have enough trash to fill the bin up so I never put it out or I forget and they always run up the drive way to check if it needs to be emptied. Great bang for you buck and a company that really gives good customer service. Especially if you’re use to the other trash services around northern Colorado. Would highly recommend this company.

M G.

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Step Up Disposal is the best. We were customers of Waste Management for over a decade and are so happy we switched to Step Up. They're a much more affordable option and their customer service is top notch. Today I saw their driver in our neighborhood stop in front of a house that had forgotten to bring the bins to the end of the driveway. The driver got out, rolled the bins down to the road and then got back in the truck to collect the garbage. They really care about customer service!

Ryan S.

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Bob P.

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I am already a customer of this awesome company. This week I forgot to set my trash can out to the street but it was outside next to my garage. The driver, knowing I was a customer, got out of his truck, and took my trash out to the street. This company understands Customer Service.

Josh P.

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These guys are awesome!!!They go above and beyond and even picked up our dumpster stuff on a different non-scheduled day to keep our trash from blowing all over the place. 5 stars all the way!

Rachel G.

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We we're very very happy with the service provided us Monday November 14th in the Ross Estates. Who ever the driver was you are totally awesome!!! Thank you!

David L.

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When my trash service that I have used since 1998 sent their most recent invoice there was a huge price increase! I have noticed that many households in my neighborhood have switched to Step Up. So I visited with a few of them and heard only wonderful comments. Don’t get stuck with an expensive or unreliable waste management company. It’s crucial to evaluate reviews and ask questions before settling on a service. The best service should happily answer questions and offer total transparency to help put your mind at ease. Step Up Disposals absolutely did this for me. Thank you Beth and Jeff for making my transition so so painless! In addition I feel so much better supporting a local business! Sharon Boney

Brian K.

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Several people in my neighborhood have Step Up Disposals for their trash collection service. The drivers seem very courteous and efficient in their routes.

Jeff

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Great. Got a person right away when I called. I’ve used several other companies for roll off services, not any more. Great costumer service! Showed up on time and called me to make sure scheduled pick up day still worked. Excellent!

Roberta L.

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Victoria B.

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They went out of their way to get a dumpster to our remote house. That dumpster was invaluable so we really appreciate their extra effort.

Braden G.

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Recommended by a neighbor. We recently switched to Step Up and they have been amazing. Dumpster rental was a competitive rate, they let us decide placement, pick up was clean. They are extremely responsive and friendly. Their trash and recycle rates are competitive. We have just started using them and have had some questions that were answered promptly and professionally. Highly recommend over the last big corporation we were using.

Pat H.

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We have used another local residential disposal company for almost 20 years, but once it got bought out by a corporation it seemed that all the personal service was dropped. They stopped coming up on snowy days so we'd lose a week of service, and sometimes they just didn't show up at all. We switched to Step Up about 2 months ago and have been super pleased with their service and communications. This week there were gusty winds, and when the guys drove up to our can they saw that it had blown over and that some of the trash had blown out into the grass. They were so kind and cleaned up the loose trash for us - that was going above and beyond! We're so pleased to have a local, dependable and professional company to be able to use again for our disposal needs.

Jacob S.

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Easy and efficient!

Jodi C.

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I absolutely love the fact when I call the number provided I instantly get a kind friendly human being ti talk to. Unlike our last dumpster service you had to push 200 numbers to more then likely get sent to voice mail. Which was normally never returned till the week after. The owner personally dropped our dumpster off. He was so kind and apologized about not getting it up into our drive way all the way (we live in the mountains and the mud is awful this time of year) and ensured he'd be back to fix it. Prices are seriously amazing as well. We also received lids with our dumpster and were not charged an extra fee! 1000/10 recommend!

J C

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The company I am an office manager for has used Step Up for Roll Offs multiple times and has never had any issues. I am currently using them for a 20 yard roll off at my own home and greatly appreciate the responsiveness of the office staff, simplicity of setting up and paying for the service, and automated reminders for drop off. The driver placed the roll off exactly where I needed it and was very sweet to my kids, waving at them and even responding when they shouted excitedly at him. I would 100% reccomend this company. Bonus points for being locally owner and operated!

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Waste Management Customer Service

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